We want you to love your new Rivalry Runway apparel!
Before ordering, please review our size guide, and contact us with any questions on sizing & fit. This should ensure the perfect fit, however if your product does not fit well, we offer free exchanges for a different size of the same style within 10 days of delivery.
To exchange a product for a different size of the same style, please contact us, and include your order number and the new size you would like to receive. We will provide a return label. In order to be eligible for an exchange, the product you would like to exchange must be unworn, and show no signs of being worn, including but not limited to deodorant and makeup stains/marks or other signs of wear. The product must also still have all original tags attached and be in its original packaging. We must receive the product you are exchanging in its new condition before we can ship you the exchange product in the new size requested.
Due to the level of customization we offer, we do not currently offer returns, or exchanges for different styles (only exchanges for different sizes of the same style). If your new Rivalry Runway apparel does not fit, we are happy to exchange it for a better size of the same style as stated above.
If you have an issue with an order other than sizing & fit, please reach out to us here, and remember to include your order number so we can quickly provide a solution.
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