The company initially sent me the wrong jacket. Before I had a chance to open the package, they emailed me and informed me of their mistake. Rather than offer to put the correct jacket in the mail immediately I was instructed to print the return label and mail the wrong jacket back. They did not mail the correct item out until I returned their mistake. While the quality is good I will not be returning to this website to order. Customer service is key in today’s world and I feel like they failed.
Hi Carla,
We are very sorry for the mix up. We want to assure you that we did start working on getting your correct product shipped out as soon as we caught our mistake, however it was a made to order product so even though we put a rush on your order, it was not ready to drop in the mail as soon as we realized the mistake. We apologize that the timelines on this order were longer than expected, and regret that your experience was less than perfect. We hope the discount code we provided you offsets the inconveniences, and please let us know if there is anything else we can do to make this right for you!
I ordered my daughter the Longhorns jacket as she is a student at UT and she loved it! Great quality and it’s super cute!
I live in Arizona and I’m a big Chiefs fan, so when I saw the insta ad for this jacket I knew I wanted it. And then I saw it was on sale for like $35 and I thought “no way this is real, but I’m not going to miss my chance” so I ordered it anyways. It came in perfect shape and shipped in less than a week. I got so many compliments during Super Bowl weekend at the events we went to, I loved the oversized fit and I’m obsessed with it.
I wore my new Fort Worth jacket last weekend and received a bunch of compliments. I absolutely love it!
Loved this! The actual jacket was comfy and loved sporting my hometown at the Super Bowl
The jacket came without one of the sleeves having a rivot. I am having to pay to have another one put on and then replace the other sleeves rivet since they won't match. That's alot of money to spend for my daughter at Christmas just to give it back so I can take it and have it fixed.
Hi Kym! We are so sorry you received a jacket with a rivot missing! That is not a common occurrence for our jackets and does not meet our quality standards. We would love to make this right and send a replacement jacket immediately. Reaching out to your email provided!
Okay... I absolutely love the fit of this jacket! It's perfect to wear with any outfit and oversized enough for a comfortable hoodie to wear underneath. 11/10!
First batch sold well
Second batch we ordered and paid for 3 months ago and still haven’t received them!
So cute and perfect for brides gifts and events! Doing very well in the store!
I love me Los Angeles jacket! Its so cute and I love the distressing. Can't wait to get another one soon!
I love the style an fit of these jackets. I do have customers asking for X- Large, so I’d love for that to be an option in the future.
All my Tech girls LOVE these. Easy to dress up or down for a cute game-day fit or casual Chimy's attire! great quality and worth the price!
Love this jean jacket! Super cute, love the distressing, and cropped waist line! I’m 5’3” 130lbs ordered a medium, could have gotten a small, but being oversized allows for it to worn off the shoulder if you want to, or something bulkier underneath it! Definitely worth the money!